Terms and conditions
Return Policy
Online purchases:
Web shop clothing can be returned for refund within 14 days and in exact condition of purchase. Goods such as ceramics, books, apothecary can only be exchanged for store credit. Yarn may be exchanged or returned for store credit within 60 days of purchase. The original receipt is required in order to be processed. All sale items and special orders are final sale.
To return items, simply send them back to us at Cattywampus Crafts, 209 W Ojai Ave, Ojai, CA 93023 with a note as to why you are returning. We will issue you a credit as soon as the item is received.
In-store purchases:
In-store purchases can be exchanged for store credit or new item within 14 days if in mint condition. Yarn may be exchanged or returned for store credit within 60 days of purchase. The original receipt is required in order to be processed. All sale items and special orders are final sale.
Class Registration
Classes and workshops can be refunded if the event is more than 5 days from the date of the refund request. Classes may be canceled within 2 days of the event if there are not enough registrations, in which case a full refund would be provided.